Privacy Policy

The Environment Institute of Australia and New Zealand Inc. (EIANZ) [ABN 39 364 288 752 / NZBN 9429041314777] is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy/australian-privacy-principles-guidelines.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers, as well as professional occupation and academic details where required.

This Personal Information is obtained in many ways including correspondence by telephone and email, via our website, social media channels, from publicly available sources, and from third parties. We don’t guarantee website links or the privacy policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. The purposes for collecting personal information includes: membership administration (including the storage of historical information); event and professional development participation; sharing information through our newsletters, publications, website and social media channels; and, undertaking research and analysis to understand and better meet the needs of members and prospective members.

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information to analyse how users interact with our website and social media channels. We use Associations Online and Google Analytics to collect information on how visitors navigate our website. Information about how Google handles personal information is available here: https://policies.google.com/privacy.

You may unsubscribe from our mailing/marketing lists at any time using your login credentials on our website, by clicking the ‘unsubscribe’ option at the bottom of our emails, or by contacting us in writing.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Access to the database containing personal information is restricted to EIANZ staff members with direct responsibility for customer service or management of the website. Authorised staff members are not allowed to pass on information about members to non-authorised staff without the express permission of the Executive Officer.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

The EIANZ reserves the right to change this policy at any time and it is available on our website. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Environment Institute of Australia and New Zealand
Suite 3, 255 Whitehorse Road
Balwyn VIC 3103 Australia

Email: office@eianz.org
Telephone: +613 8593 4140 (AUS) | +649887 6972 (NZ)